Refund & Return Policy

Refund & Return Policy

At OptiVolt, we aim to provide the best quality products and customer experience. If you are not satisfied with your purchase, you may request a return or refund under the conditions below.

Return Eligibility

You can request a return within 7 days of receiving your order.

To be eligible for a return, the item must meet the following conditions:

The product is damaged or defective

You received the wrong product

The item is unused and in its original packaging

The product is in resellable condition

Non-Returnable Items

We do not accept returns in the following cases:

Used or opened products

Products returned after 7 days of delivery

Items without original packaging

Products damaged due to misuse or improper handling

Return Process

To initiate a return:

Contact our support team with your order details

Share clear images of the product showing the issue

Once approved, we will arrange return pickup or guide you on the return process

Refund Process

After receiving and inspecting the returned item, your refund will be processed

Refunds will be issued to your original payment method

It may take 10-15 business days for the refund to reflect in your account

Important Notes

Return requests without valid proof (images/videos) may not be accepted

Shipping charges (if any) are non-refundable

We reserve the right to reject returns that do not meet the above conditions

Contact Us

For any return or refund queries, feel free to contact us at:

Email: Info@optivoltlife.com

Mobile No: +91 91737 76583